Customer Support & FFL Transfer Help

Purchasing a firearm online is straightforward once you understand the FFL transfer requirement. Federal law mandates that all interstate firearm sales route through a licensed dealer near you.

Transfer Fee Note

Your FFL dealer charges a transfer fee directly to you, typically $25–$75. This is separate from your Luxus Collection purchase and is paid to your local dealer at pickup.

Choose your FFL dealer

Find a local gun shop or licensed dealer willing to accept transfers. Ask for a copy of their FFL license; you'll need to provide it when placing your order.

Complete your purchase

Add your item to cart, provide your FFL dealer's information at checkout, and complete payment. We'll ship directly to your dealer.

We ship to your dealer

Once payment clears, your firearm ships within 2–3 business days via FedEx with signature required. You'll receive tracking by email.

Your dealer contacts you

When your firearm arrives, your FFL dealer will call you to schedule pickup. Bring a valid government-issued photo ID.

Complete the background check

At your dealer, you'll fill out ATF Form 4473 and pass the NICS background check. Upon approval, the firearm is yours.

Legal Compliance

All transactions are conducted in full compliance with applicable federal, state, and local laws. We hold Federal Firearms License #1-59-XXX-XX-XX-55688.

Discreet Packaging

All shipments are packaged discreetly with no external markings indicating firearm content. Packaging is professional, secure, and fully insured for the declared value.

Response Commitment

Every inquiry receives a personal response, not an automated reply. We aim to respond within one business day and are available by phone Monday through Saturday.