Overview
Luxus Collection LLC ('Luxus Collection,' 'we,' 'us,' or 'our') is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information about you when you visit our website, create an account, or make a purchase. By using our site, you agree to the practices described in this Policy.
Information We Collect - Information You Provide Directly
We collect information you provide when you create an account, make a purchase, or contact us, including: • Name, email address, phone number, billing and shipping address • FFL dealer information • Payment information processed through our secure payment processors • Correspondence records, including emails • Survey responses or other information you voluntarily submit
Information Collected Automatically
When you use our site, we automatically collect certain information, including: • IP address, browser type, and device identifiers • Pages visited, referring URLs, and traffic data • Usage patterns and preferences via cookies and similar technologies
Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to improve site functionality, analyze usage, and personalize your experience. You may configure your browser to refuse cookies, but doing so may limit access to certain features of our site. By using our site, you consent to the use of cookies in accordance with this Policy.
How We Use Your Information
We use information we collect to: • Process orders and coordinate FFL transfers • Communicate with you about your orders and inquiries • Send transactional emails and, with your consent, marketing communications • Improve our website and personalize your experience • Comply with legal obligations and enforce our rights • Detect and prevent fraud or other prohibited activities We do not sell your personal information to third parties.
Information Sharing
We may share your information with: • Service providers who help us operate our business (e-commerce platform, payment processors, shipping carriers, email providers) under confidentiality agreements • Our parent company, Luxus Capital LLC, and its affiliates • Successors in the event of a merger, acquisition, or sale of assets • Law enforcement or government agencies as required by law, legal process, or to protect the rights, property, or safety of Luxus Collection, our customers, or others
FFL and Transaction Records
Firearm purchases are regulated transactions. Your name, address, and identification information are recorded on ATF Form 4473 by your FFL dealer and are subject to federal records retention requirements. These records are maintained by your FFL dealer, not by Luxus Collection, and are subject to ATF regulations and applicable law. Certain transaction records may be subject to review by federal, state, or local law enforcement agencies.
Data Retention
We retain your account information for as long as your account is active and for a reasonable period afterward. Order records are retained as required by applicable law. You may request deletion of your personal information by contacting us, subject to legal retention requirements.
Security
We implement industry-standard security measures, including SSL/TLS encryption, secure payment processing, and access controls to protect your information. No method of internet transmission or electronic storage is 100% secure. We are committed to protecting your information using reasonable measures but cannot guarantee absolute security.
Your Rights
Depending on your state of residence, you may have rights to access, correct, or delete your personal information, or to opt out of certain uses. California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at info@luxus-collection.com. We will respond within 30 days.
Promotional Communications
If you do not wish to receive marketing communications, you may opt out at any time by emailing info@luxus-collection.com or by using the unsubscribe link in any marketing email. This opt-out does not apply to transactional or order-related communications.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. The 'Last Updated' date at the top of this page reflects the most recent revision. Continued use of our site after changes are posted constitutes acceptance of the revised Policy.
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